Effective Date: January 1, 2026

1. Who We Are

SoCal Men's Clinic Virtual Care is a telehealth platform providing men's health services online. Our website address is: https://virtual.socalmensclinic.com. For any privacy-related questions contact us at support@socalmensclinic.com.

2. Information We Collect

Personal Information: Name, date of birth, email address, phone number, billing address, and payment information provided during registration or checkout.

Health Information: Medical history, symptoms, prescriptions, lab results, and other health-related information you provide during your care.

Technical Information: IP address, browser type, device information, and cookies collected automatically when you visit our website.

Comments: When visitors leave comments on our site we collect the data shown in the comments form, the visitor's IP address, and browser user agent string to help with spam detection. An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. After approval your profile picture may be visible in the context of your comment.

Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

3. How We Use Your Information

We use your information to provide and manage your telehealth services, process payments and billing, communicate with you about your care and account, improve our services and website, comply with legal and regulatory obligations, and send you relevant health information and updates with your consent.

4. HIPAA Compliance

As a healthcare provider we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations. We will not sell, share, or disclose your PHI without your written authorization except as permitted or required by law.

5. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. If you leave a comment on our site you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.

When you log in we will set cookies to save your login information and screen display choices. Login cookies last for two days and screen options cookies last for one year. If you select "Remember Me" your login will persist for two weeks. If you log out the login cookies will be removed.

If you edit or publish content an additional cookie will be saved in your browser containing the post ID of the article you edited. It expires after one day.

You may disable cookies in your browser settings however some features of our website may not function properly as a result.

6. Embedded Content

Pages on this site may include embedded content such as videos, images, and articles. Embedded content from other websites behaves in the same way as if you visited those websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.

7. How We Share Your Information

Healthcare Providers: Licensed providers involved in your care.

Pharmacies: To fulfill prescriptions issued by your provider.

Service Providers: Third-party vendors who assist us in operating our website and services, subject to confidentiality agreements.

Legal Requirements: When required by law, court order, or governmental authority. If you request a password reset your IP address will be included in the reset email.

We do not sell your personal information to third parties.

8. How Long We Retain Your Data

If you leave a comment the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For users that register on our website we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time except they cannot change their username. Website administrators can also see and edit that information.

Health and medical records are retained in accordance with applicable state and federal regulations.

9. Your Rights Over Your Data

If you have an account on this site or have left comments you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes. You also have the right to access and review your health information, request corrections, and file a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.

10. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Payment information is processed through secure third-party payment processors. Health information may be shared with licensed pharmacies and lab providers as part of your care.

11. Data Security

We implement industry-standard security measures to protect your information including encryption, secure servers, and access controls. However no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

SoCal Men's Clinic Virtual Care
Email: support@socalmensclinic.com
Website: virtual.socalmensclinic.com